Return and Refund Policy
RETURN & REFUND POLICY – SAYEBAAN
(Profit-protective & dispute-safe)
At Sayebaan, we take pride in offering premium-quality products. Due to the nature of our products, we follow a strict but fair return and refund policy.
❌ NO RETURNS / NO REFUNDS
We do not offer returns or refunds except in the following cases:
✅ Eligible Cases (ONLY):
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You received a wrong product
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You received a damaged product
📌 Claims must be raised within 24 hours of delivery with:
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Clear unboxing video (from sealed package to product)
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Photos showing the issue
🚫 Non-Eligible Cases
Returns or refunds will NOT be provided for:
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Change of mind
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Color or design variation (screen vs real-life)
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Size issues
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Minor finishing variations
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Late claims (after 24 hours)
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Used, worn, washed, or altered items
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Orders placed on Sale / Discount / Clearance
🔄 Resolution Method
If your claim is approved:
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We may replace the item, OR
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Issue a store credit (at our discretion)
💳 Cash refunds are NOT offered
🚚 Return Shipping
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Customers are responsible for return shipping unless the error is from Sayebaan.
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Items sent back without approval will not be accepted.
❗ Final Decision
Sayebaan reserves the right to accept or reject any return or refund request after review.